Carol began her career in law enforcement as a Special Agent with United Stated Customs (now ICE) in 1989 after graduating Magna Cum Laude with a Bachelors Degree from Western Illinois University in Law Enforcement. Carol spent eleven years with Customs (Chicago) elevating herself to the position of Senior Special Agent. Carol managed long term criminal investigations in areas to include international narcotics smuggling, cargo theft and child pornography, just to name a few. Carol left Customs in 2000 and became one of the founding members and President of CLS Background Investigations and Makton Investigations. Carol currently oversees company operations for all federal government contracts and is an Assistant Background Investigations Coordinator (ABIC) for the United States Department of State.
Dan began his career in law enforcement as a patrolman with the Hickory Hills Police Department in 1989. Dan spent a number of years serving in a patrol function before taking on the assignment of developing the agency’s first Gang/ Narcotics Unit. After overseeing this project for a couple of years Dan was assigned to the United States Customs Task Force where he served from 1997-1999, working international narcotics smuggling and money laundering cases in a federal jurisdiction. Dan returned to the Hickory Hills Police Department as a Detective until being promoted to Sergeant in 2001 and then to Lieutenant in 2007. Dan retired from the Hickory Hills Police Department in 2014. Dan is also a founding member of CLS Background Investigations/ Makton Investigations, overseeing the private sector background investigations program for CLS and a Supervisory Investigator for Makton. Dan has been featured on CBS, ABC, NBC and Fox as a recognized authority in the background industry.
Eric K. Carlson
Eric began his career in law enforcement in 1991, as a Special Agent with the U.S. State Department’s Diplomatic Security Service. Eric served multiple overseas tours in Europe and Asia and temporary duty assignments in the Middle East. He managed Embassy security programs covering protection of personnel, facilities and information as well as security related liaison with American firms and organizations with an overseas presence. Domestically, Eric served in Washington, DC, Georgia and in Chicago where, as a Supervisory Special Agent, he oversaw multiple teams of agents working passport and visa fraud cases. Eric also has a solid background in protection work, having served on the Secretary of States’ protection detail as well as details for visiting foreign dignitaries. After retiring from Federal service in 2013 Eric has worked multiple background investigation contracts for the U.S. State Department and other Federal agencies.
After completing her Masters of Business Administration (MBA) from Eastern Illinois University, Sherri worked as a bank regulator for the Federal Deposit Insurance Corporation (FDIC) and Office of the Comptroller of the Currency (OCC). Her inquisitive nature led her to work for the Federal Bureau of Investigation (FBI) in the Counterterrorism and Counterintelligence Unit. Subsequent to the FBI, she returned to the banking industry and sharpened her skills working for Plansmith Corporation and Millennium Bank where Sherri personally led the investigation of a multi-million dollar international fraud scheme that was brought to prosecution by the U.S. Attorney’s Office. Sherri is also a Certified Anti-Money Laundering Specialist (CAMS).
Randy began his career in law enforcement in 1980 with the Oak Lawn (IL) Police Department serving there for 30 years. During his career he served in both the Patrol and Investigation Divisions, including Tactical Investigations, as both a patrol officer / investigator and supervisor retiring as a Commander.
Randy worked in, and commanded, the Field Training & Evaluation Unit, In-Service Training, Tactical Investigations Unit, and Tactical Response Team. He also worked as an Evidence Technician. Randy was involved in bringing the OC spray program, Active Shooter / Rapid Deployment training, Critical Incident Response program, and Pursuit Driving program to the department. He also worked to re-institute the department’s Defensive Tactics program. Prior to retiring, Randy supervised the re-writing of the department’s Policy and Procedure Manual.
After retirement Randy served as the Emergency Management Coordinator for the Village of Oak Lawn for 14 months. There he oversaw daily activities of the Emergency Operations Center as well as responding to several critical incidents. After completing this assignment, he served as the Administrative Director for the South Suburban Major Crimes Task Force overseeing all the administrative, training and equipment needs of the Task Force.
Randy currently serves as the Executive Director, member of the Board of Directors, and annual conference co-chair for the Illinois Tactical Officers Association (ITOA). He is an Adjunct Instructor for Penn State University’s Justice and Safety Institute where he instructs officers across the US in Field Training & Evaluation, leadership, and supervision. He is a member of the International Law Enforcement Educators and Trainers Association (ILEETA), ASIS International, and is a Civilian Safety Awareness Program instructor for Sabre Security Equipment Corporation.
Randy holds a Bachelor’s degree with a concentration in law enforcement management, with honors, from Governors State University and a Master’s degree in Emergency & Disaster Management, with honors, from American Military University. He is a graduate of Northwestern University’s School of Police Staff & Command and Penn State University’s Police Executive Development Program. He is also a designated Master Exercise Practitioner certified by the Federal Emergency Management Agency’s Emergency Management Institute as well as having completed coursework at the Center for Domestic Preparedness and with FEMA, and IEMA. He has also received training in terrorism awareness, soft target awareness, and critical incident response through ITOA and ILEETA.
Randy served two enlistments in the United States Marine Corps serving in both the active duty and reserve components.